FrontpageTrainingsOffice 365 – Technical Overview for the IT Professional

Office 365 – Technical Overview for the IT Professional

This one-day instructor-led workshop is intended for IT professionals who are interested in evaluating and implementing Office 365. In this workshop, delegates will gain a high level introduction to the following:
Office 365 concepts, subscriptions and functionality
Office 365 Administration tools
Office 365 Domain and Identity Management
Office 365 Compliance and Security

Training formats

1 day

1072 €

This one-day instructor-led workshop is intended for IT professionals who are interested in evaluating and implementing Office 365. In this workshop, delegates will gain a high-level introduction to the following:
  • Office 365 concepts, and functionality and licensing
  • Office 365 Core Components
    • Azure Active DirectoryMicrosoft Exchange
    • Microsoft Teams
    • Sharepoint Online
    • Purview and Defender concepts
    • Microsoft 365 Apps
  • Office 365 Administration tools
    • GUI vs Powershell
  • Office 365 Domain and Identity Management
    • Network requirements
    • Identity Models
  • Office 365 Purview and Defender
    • Microsoft Information Protection Model
    • Know your data
    • Protect your data
    • Prevent Data Loss
  • Microsoft Compliance Score/Secure Score

Target Audience

This workshop is intended for IT professionals who are interested in expanding their understanding of Office 365 components and administration.

Learning outcomes

Delegates will obtain a high level technical understanding of following:
  • Office 365 Core Components
  • Office 365 Administrative Tools
  • Office 365 Setup tasks
  • Domain options
  • Network requirements
  • Core administrative tasks
  • Microsoft Purview and Defender for Information Protection
  • Microsoft Compliance/Secure Score and Trust Portals


There are no prerequisites for the above course apart from a desire to learn more about the concepts, administration and capabilities of Office 365 from a technical perspective.

Instructors will demonstrate features throughout the event. Optional Lab exercises are available for students to complete within a delegate created free trial tenancy. Microsoft may require a valid credit card to create 30 day free tenancies which must be cancelled within 30 days to avoid incurring charges. QA have no control over the Microsoft 365 trial tenancy signup or billing process.

Course Content

What is Office 365?

Office 365 vs Microsoft 365

Office 365 and Microsoft 365 Confusion

Office 365 is Evergreen

Office 365 Message Centre

Office 365 Release Preferences

Benefits of Office 365

Office 365 requirements

Office 365 Core Components

  • Azure Active Directory
  • Microsoft 365 apps for Business/Apps for Enterprise
  • Exchange Online
  • Sharepoint Online
  • OneDrive for Business
  • Microsoft Teams
  • Microsoft Purview/Compliance/Security
  • What is Microsoft 365 Purview?

Office 365 additional Components

Office 365 3rd Party Apps, Add- ins and solutions

Office 365 is an extensible platform

Office 365 Hybrid Environments

  • Exchange Hybrid
  • SharePoint Hybrid

Office 365 Subscriptions

Office 365 license resources

Office 365 add-on services

Office 365 Signup Process

Office 365 Administration Tools

  • Microsoft 365 Admin Center

Other Microsoft 365 Admin Centers

  • Azure Active Directory
  • Azure Active Directory and Zero Trust
  • Microsoft Purview Compliance Portal
  • Endpoint Manager
  • Exchange Online Admin Center
  • Microsoft PowerApps and PowerAutomate Admin Center
  • Microsoft 365 Apps Admin Center
  • Microsoft Stream Admin Center
  • Microsoft Search & Intelligence Admin Center
  • Microsoft 365 Defender Portal
  • SharePoint Online Admin Center
  • Teams Admin Center
  • Yammer Admin Center

Office 365 PowerShell

  • Azure Active Directory
  • Exchange Online
  • SharePoint Online
  • Microsoft Teams
  • Microsoft Security and Compliance

Overview of Office 365 Administrator Roles

  • Relationships between Azure AD Administrative Roles
  • Custom Role Groups

Azure AD Privileged Identity Management (PIM)

Azure AD Access Reviews

Office 365 Privileged Access management

Office 365 Domains

  • Adding a custom domain
  • Required Office 365 DNS Records

Identity Models

  • Cloud only
  • Password Hash Synchronisation
  • Pass-through Authentication
  • Seamless/Single Sign-on – SSO
  • Federated Authentication

Office 365 Network Requirements

Office 365 URLs and IP address ranges

Egress (route) Office 365 data connections as close to the user as practical via DNS resolution to a local ‘front door’

Avoid ‘dog leg’ or ‘hairpin’ routing or network ‘backhauling’

Bypass proxies, and other traffic inspection devices for Office 365 traffic

Microsoft 365 network connectivity test tool

Microsoft Remote Connectivity Analyzer

Microsoft 365 Apps

  • Available Office Applications for End Users
  • Office for the Web (Office Online)
  • Office Mobile Apps
  • Microsoft 365 Apps for Mac
  • Overview of Microsoft 365 Apps
  • Microsoft Apps Common Features with Office 2021
  • Microsoft 365 Apps Differentiating Features
  • Microsoft 365 Apps Licensing
  • Microsoft 365 Apps Deployment
  • Application Compatibility
  • User Self Service Deployment
  • Administration of Self-Service installations
  • Removing Microsoft 365 Apps License
  • Organization Office‎ installation options
  • Centralized Microsoft 365 Apps Deployments
  • ODT Configuration Files
  • Office Customization Tool
  • Microsoft Support and Recovery Assistant

Office 365 Compliance, Security and Governance

  • Microsoft 365 Purview/Compliance and Security Overview
  • Microsoft 365 Security and Compliance Administration Tools
  • Microsoft’s Information Protection Model
  • Microsoft Compliance/Security Resources
  • Compliance Score
  • Microsoft Secure Score
  • Microsoft Trust Center
  • Microsoft Service Trust Portal