APMG Change Management Foundation and Practitioner – Blended learning

Blended Learning – the best of both ways to learn. Combining the best of digital and live learning, with access to world-class industry experts.

The APMG- Change Management Certification has been described as the “definitive certification for professionals dealing with organizational change, transition and transformation.” (APMG International)

This interactive Change Management course will enable you to understand and effectively manage the impact of change on organisations and their people. It explores key concepts including how individuals and organizations respond to change, how to lead change through stakeholder engagement and communications and the techniques used by a change manager to ensure the implementation of successful transformation initiatives.

This blended course includes a digital copy of the latest Change Management v3 APMG study guide, several QA authored assets designed to assist and enhance your learning, and both the Foundation and Practitioner certified exams.

Drawing on a variety of different learning resources, your QA expert trainer will guide your learning, and support you, as you develop skills and knowledge through a participative and engaging course.

In an ever increasing volatile and complex world the ability to implement change in a sustainable way has become a key success factor for all organisations. By taking this course, you will achieve the knowledge and skills required to help guide and shape your organisation through its change journeys.

In passing the APMG Change Management exams you will achieve an internationally recognised qualification.

According to the respondents of a recent APMG survey:

• 98% said the Change Management training had made them a better Change Manager
• 46% felt the Change Management certification had enhanced their earning potential
• 97% said that the training had given them more confidence in managing change

No prerequisites are necessary for attendance, although delegates may benefit from some experience of organizational change prior to attending the course.

The practitioner element assumes that delegates have already completed their foundation studies and delegates must achieve a foundation exam pass before they can take the practitioner exam.

Target Audience

This course is aimed at:

• Anyone interested in the understanding the principles of achieving successful organizational change.
• Anyone involved in organizational change, transition, or transformation initiatives.
• Aspiring or current professionals seeking Change Management Certification.
• Those performing key roles in the design, development and delivery of organizational change projects and programmes including:
• Change Managers
• Business Change Managers
• Project / Programme Managers
• Senior Responsible Owners
• Operational Line Managers
• Human Resource Managers
• Change Agents
• Team members involved in change initiatives

The course will follow the outline of the APMG International Change Management Syllabus and cover the following topics:

Organisational Context and Approach

• Scene setting
• Structuring your approach

People and Change

• Human response to change
• Human motivation and drivers
• Introduction to learning and change

Change Leadership and Teams

• Leadership through change
• Teams and change

Stakeholder Engagement and Communication

• Stakeholder Engagement
• Communications

Work of the Change Manager

• Assessing change impacts and severity
• Resistance to change
• Change Analytics

Practitioner only:

• Building momentum and sustaining change
• Competence and learning for change
• Coaching to support change
• Handling conflict in change
• Facilitation for co-design

Delivery Method

This Blended Learning course consists of four key parts.

Self-Paced Learning

• Up to 18 hours, completed over a 4-week period prior to the live event.
• It is critical that the self-paced learning is completed prior to joining the live event and the foundation exam scheduled and taken.
• It is recommended that learners have a minimum of 4 weeks between the course booking and the instructor-led live event to complete the 18 hours of self-paced learning.
• The self-paced learning is available 4 weeks prior to the live event and for 12 months following the live event.

Instructor-Led Live Event

• This course has a 2-day live event.

Exams and Assessments

You are responsible for scheduling your foundation exam, for which you will receive instructions and an exam voucher to liaise directly with the APMG to book your time slot. Whilst APMG exam slots are available on a 24/7 basis, it is recommended that you give them 2 weeks’ notice to get the time/date slot you require. You can re-schedule exam slots, but should you do this within 24 hours of a previously scheduled slot APMG reserve the right to change you an admin fee. It is important that you take the exam before attending the practitioner event because the practitioner exam is scheduled end of day 2 on the live event.

Foundation Exam

• 40 minutes duration
• 50 multiple choice questions
• Pass mark is 25 (50%)
• Closed book

Practitioner Exam

• 2 hours 30 minutes duration
• 80 multiple choice questions
• Pass mark is 40 (50%)
• Open book
• Scenario based

Your course includes preparation for your examinations. This includes undertaking mock exam questions, and answer reviews. There may also be additional evening work set by your trainer for the exams.

Reasonable adjustments policy

The exam provider (APMG) allows additional time for candidates who have a disability or whose native language differs to that of the examination paper.

Full details and how to apply can be found here Accessibility Statement | APMG International. Learners failing to advise QA and provide evidence when requested, may not be allowed the additional support offered via the policy. QA Exam Administration can be contacted by email exam.admin@qa.com or by phone 44(0) 1793 696162.

Also Included: Learning Materials

Learners undertaking this course will be provided with the following to support their learning:

• Official Change Management study guide (eBook format – instructions will be provided on how to access this with joining instructions)
• QA authored workbook with case study and exercises