BCS Practitioner Certificate in User Experience (UX)

This course provides an in-depth exploration of UX methodologies, focusing on researching, designing, and evaluating user experiences through a human-centred approach. Participants will engage with tools and techniques essential for understanding user needs, creating intuitive designs, and assessing usability to improve overall user satisfaction.

By the end of this course, learners will be able to:

• Articulate the principles and stages of human-centred design.
• Utilise techniques to gather, evaluate, and communicate user research, considering relevant ethical and legal aspects.
• Apply methods to analyse various inputs that inform UX design.
• Employ principles and tools to transform plans into concrete products.
• Implement methods to test, evaluate, and review interfaces.

There are no formal entry requirements for this certification. However, it is recommended that candidates successfully complete the Foundation Certificate in User Experience prior to undertaking this practitioner-level course.

Target Audience

This course is designed for:

• Individuals currently working in UX roles seeking to deepen their understanding of industry-standard methodologies.
• Professionals in roles that interact with UX, such as product managers, software developers, project managers, entrepreneurs, and business owners.

Introduction to Human-Centred Design

• Understanding the user perspective and its importance.
• Key principles of user-centred design.
• Differentiating between usability and user experience.

User Research Techniques

• Selecting appropriate research methods to understand the context of use.
• Principles of contextual inquiry.
• Identifying potential users and understanding their needs.

Analysis Methods for UX Design

• Synthesising research findings to inform design decisions.
• Creating user personas and scenarios.
• Developing user journey maps.

Design Principles and Tools

• Applying design principles to create user-friendly interfaces.
• Utilising wireframing and prototyping tools.
• Incorporating accessibility considerations into design.

Testing and Evaluation Methods

• Conducting usability testing sessions.
• Evaluating interfaces against usability heuristics.
• Iterating designs based on user feedback.

Exams and Assessments

This award is assessed by completing an invigilated online exam that candidates will only be able to access at the date and time they are registered to attend.

• 40 multiple choice questions
• 60 minutes duration
• Not open book
• 65% pass mark
• Supervised

Hands-On Learning

The course includes practical exercises such as:

• Conducting user research and presenting findings.
• Developing design prototypes based on user requirements.
• Performing usability evaluations and recommending improvements.