Discover how to drive enablement of Microsoft 365 Copilot in your organisation

In this half-day course, you learn how to drive adoption of Microsoft 365 Copilot using the user enablement framework to create and implement a robust adoption plan.

• Describe the importance of user enablement.
• Describe the three-part approach to becoming AI-powered with Microsoft 365 Copilot.
• Describe the People First strategy and its three key principles.
• Describe the Microsoft 365 Copilot user enablement framework.
• Discover insights from an organization who adopted Microsoft 365 Copilot to transform their business.

Learners should complete the Get started with Microsoft 365 Copilot and be familiar with the core Microsoft 365 apps.

Module 1: Explore user enablement strategies for adopting Microsoft 365 Copilot

• The importance of user enablement
• Describe the journey to becoming an AI-powered organisation
• Adopting a people first strategy
• Describe the Microsoft 365 Copilot user enablement framework

Module 2: Envision a successful adoption of Microsoft 365 Copilot

• Assemble your team
• Sponsors and stakeholders
• Create an AI council
• Define a strategy
• Identify and prioritise scenarios
• Define success criteria, KPIs and the success measurement plan
• Assess your organisation's readiness

Module 3: Onboard and empower your employees to use Microsoft 365 Copilot efficiently

• Establish a Microsoft 365 Copilot Centre of Excellence
• Build your Champions and Early Adopters programs
• Build your engagement strategy
• Build your training strategy

Module 4: Drive value and maximise the impact of Microsoft 365 Copilot within your organisation

• Collect and analyse feedback
• Review success measures and user surveys
• Measure and report Copilot for Microsoft 365 usage
• Conduct health service reviews

Module 5: Extend and optimise Microsoft 365 Copilot in your organisation

• Describe how to enhance Microsoft 365 Copilot
• Design scenarios using the Modern Collaboration Architecture Framework
• Deliver business process transformation with Copilot Studio