ISTQB Usability Testing

Yleistä koulutuksen aiheesta 

Usability, user experience (UX), and accessibility have become essential aspects of modern software quality. As user-centric design principles are increasingly adopted across industries, the need for structured, reliable usability testing has grown. This certification addresses the knowledge gap for professionals aiming to ensure their products are not only functional, but also accessible, intuitive, and user-friendly. 

Koulutuksen sisällönkuvaus 

The ISTQB® Certified Tester – Usability Testing (CT-UT) course introduces structured methods for evaluating and improving usability, UX, and accessibility. Participants will learn to apply usability standards, identify typical risks, conduct usability tests, analyze findings, and communicate results effectively to stakeholders. 
 
Key topics include: 
- Fundamentals of usability, user experience, and accessibility 
- Risks and standards associated with poor usability 
- Usability review techniques and test planning 
- Hands-on usability testing process: from preparation to execution and result analysis 
- Designing and using standardized user surveys 
- Selecting appropriate methods for usability evaluation 
- Roles and responsibilities in usability testing 

Koulutuksen hyödyt osallistujalle/organisaatiolle 

TOP 4 Benefits: 
1. Gain the ability to identify and classify usability and accessibility risks at any development stage 
2. Learn how to verify usability goals against established standards and user expectations 
3. Acquire practical skills for setting up and conducting usability tests and user surveys 
4. Improve communication of findings and usability goals within development teams and to stakeholders 

Kohderyhmän tarkka määritys 

This course is ideal for professionals involved in: 
- Software Testing 
- Usability Testing 
- UX Design 
- Usability Engineering 

Lisätietoja osallistujille 

Prerequisites: Participants must hold the ISTQB/ISEB Foundation Certificate in Software Testing. Training material and the exam are in English, so a good knowledge of English is required. 

Ohjelma 

1. Päivä
   8.30 Tervetuloa! Ilmoittautuminen ja aamukahvi
   8.55 Tervetuloa etäosallistujat! Sisäänkirjautuminen koulutukseen 

9.00–10.30 Fundamentals of Usability and UX 
- Definitions and concepts 
- Accessibility overview 
- Human-centered design 

10.45–12.00 Usability Risks and Standards 
- Common pitfalls 
- Usability and accessibility standards 
- Manufacturer guidelines 

13.00–14.15 Usability Reviews 
- Types of reviews 
- Review process 
- Common issues and benefits 

14.30–15.30 Preparing for Usability Testing 
- Setting objectives 
- Planning sessions 
- Creating test cases 

15.30–16.00 Yhteenveto päivästä 

2. päivä
   8.30 Hyvää huomenta! Aamukahvi
   8.55 Hyvää huomenta etäosallistujat! Sisäänkirjautuminen 

9.00–10.30 Conducting and Analyzing Tests 
- Running sessions 
- Collecting and analyzing data 
- Quality control practices 

10.45–12.00 Communicating Findings 
- Reporting results 
- Stakeholder communication 
- Making actionable recommendations 

13.00–14.15 User Surveys and Questionnaires 
- Survey design 
- Standardized instruments 
- Evaluation techniques 

14.30–15.30 Roles and Responsibilities 
- The usability tester 
- Moderator and note-taker 
- Collaboration models 

15.30–16.00 Yhteenveto päivästä