EtusivuHae koulutuksiaVMware Horizon 8: Virtual Desktop Troubleshooting

VMware Horizon 8: Virtual Desktop Troubleshooting

This two-day course builds your skills in resolving common issues that occur in a VMware Horizon® environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators.


16 päivää

1650 €

Experienced system operators, administrators, and integrators responsible for managing and maintaining VMware Horizon solutions

By the end of the course, you should be able to meet the following objectives:

  • • Implement a structured approach to troubleshooting
  • • Resolve common issues that occur in a VMware Horizon environment
  • • Troubleshoot issues with linked and instant clones
  • • Configure the Windows client
  • • Identify the correct log level for gathering logs
  • • Optimize protocols for best end-user experience

  • • VMware Horizon 8: Skills for Virtual Desktop Management

This course also requires knowledge of the following:

  • • Using VMware vSphere® Web Client to view the state of virtual machines, datastores, and networks
  • • Opening a virtual machine console on VMware vCenter Server® and accessing the guest operating system
  • • Configuring Active Directory services, including DNS, DHCP, and time synchronization
  • • Restricting user activities by implementing Group Policy objects
  • • Configuring Windows systems to enable Remote Desktop Connections
  • • Building an ODBC connection to an SQL Server database
  • 1 Course Introduction

    • • Introductions and course logistics
    • • Course objectives

    2 Overview of Virtual Desktop Troubleshooting

    • • Structured approach to troubleshooting configuration and operational problems
    • • Applying troubleshooting methods
    • • Documenting the steps to resolving the problem

    3 Command-Line Tools and Backup Options

    • • Using command-line tools
    • • Backing-up and restoring VMware Horizon databases

    4 Troubleshooting Horizon Linked Clone Desktops

    • • Describe the components that make up a VMware Horizon desktop
    • • Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems
    • • Highlight the best practice for optimizing a VMware Horizon desktop
    • • Troubleshoot common problems with VMware Horizon desktops

    5 Troubleshooting Instant Clones

    • • Discuss how instant clones are created
    • • Discuss what gets logged when an instant clone is created
    • • Discuss the keywords to look for in the logs when troubleshooting instant clones
    • • Discuss how to troubleshoot problems with instant clones

    6 Windows Client

    • • Correctly configure the Windows Client
    • • Identify the correct log level for gathering logs
    • • Enable the required SSL configuration level for the environment

    7 Ports and Protocols

    • • Discuss the key ports on a Horizon Environment
    • • Discuss protocols used in the Horizon Environment
    • • Understand the benefit of optimizing Blast
    • • Become familiar with the optimization features for Blast
    • • Implement GPO changes for Blast
    • • Become familiar with the causes for Black Screens
    • • Discuss how to troubleshoot Black Screen problems
    • • Identify problems encountered when applying GPOs
    • • Discuss how to troubleshoot GPO-related problems
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