ITIL® Transformation (versio 5)

8.–9.2.2027 | hybrid: Keilaranta 1 Business Park, Espoo

Ohjelma

Maanantaina 8.2.

09:00

Koulutuksen avaus

09:30

Module 1: ITIL Foundation recap

  • Key concepts of ITIL 
10:10

Kahvitauko

10:25

Module 1: ITIL transformation overviewKey concepts of ITIL Transformation

  • Key concepts of ITIL Transformation
11:05

Module 2: The ITIL Transformation Model

  • Layers, stages and steps
12:00

Lounastauko

12:45

Module 2: The ITIL Transformation Model

  • Contextual adaptation in transformation
13:30

Module 3: Initiation patterns

  • Introduction to common patterns for transformation 
14:15

Kahvitauko

14:35

Module 3: Initiation patterns

  • Five initiation patterns
  • Methods and tools
15:10

Module 4: Governance patterns

  • BAU and transformation governance
16:00

Huomiseen! Ensimmäinen koulutuspäivä päättyy

Tiistaina 9.2.

09:00

Module 4: Governance patterns

  • Methods and tools
09:40

Module 5: Execution patterns

  • Implement, discover, and contain
  • Matching activity
10:10

Kahvitauko

10:25

Module 6: End-to-end transformation examples

  • Identify layers, stages, and patterns used in an end‑to‑end transformation example
  • Recognize how the four layers work together in a full transformation flow
11:10

Module 7: Measurement, learning, and synthesis

  • Measurement and evidence
  • Learning and knowledge transfer
12:00

Lounastauko

12:45

Module 7: Measurement, learning, and synthesis

  • Tools, methods, and techniques 
14:10

Kahvitauko

14:30

Module 8: ITIL and AI

15:15

Module 9: ITIL and other frameworks

15:35

What next?

16:00

Kiitos! Koulutus päättyy