Developing your Coaching Skills

Overview

This practical, interactive session builds confidence in adapting coaching conversations to a broader range of coachee challenges and working styles. Learners revisit core coaching principles—what coaching is (and isn’t)—before exploring how to adapt their approach using real scenarios, motivation insights, and strategies to build commitment. The session blends simple frameworks with applied practice, helping learners coach with clarity, empathy, and impact in everyday conversations.

Prerequisites

There are no formal prerequisites for this course. An open mindset and willingness to participate in interactive exercises will enhance the learning experience.

Target audience

Professionals who understand basic coaching principles, or have attended the Fundamentals workshop, and want to extend their skills to address a broader range of workplace challenges.

Objectives

By the end of this course, learners will be able to:

• Refine coaching conversations to suit different individuals and situations.
• Use motivation and skill insights to build long-term engagement.
• Develop commitment by building clarity and ownership.
• Apply coaching in realistic scenarios and adapt to complex challenges.

Outline

• Understanding Coaching: Reconnecting to coaching mindset, behavior, and structure using the Five Question Framework.
• Motivational Drivers: Exploring the Skill-Will Matrix to adapt coaching approaches based on capability and engagement.
• Accountability Mechanisms: Using models like GROW to move from reflection to committed action.
• Practical Application: Practicing coaching with real-world scenarios and building a personalized toolkit.

Exams and assessments

There are no formal exams or graded assessments in this course. Learners will participate in practical exercises and reflection tasks to consolidate their understanding.

Hands-on learning

This session includes:

• Building and refining a personalized coaching toolkit for immediate use
• Real-world practice adapting approaches to different confidence levels and styles
• Group exercises to test methods in varied workplace scenarios
• Peer exchange to share techniques and strengthen coaching confidence