Developing your Influencing and Engagement Skills

Overview

Successful influence now depends not just on what you say, but how you engage across silos, handle resistance, and shape messages that resonate. This practical 3hour session helps learners build confidence in real influence moments through tools for storytelling, negotiation, and adaptive communication. Through immersive practice and feedback, learners explore how to build trust, shift resistance, and engage others constructively. Each participant leaves with a personalised toolkit and practical strategies ready to apply in their workplace.

Prerequisites

Participants should have:

There are no formal prerequisites for this course. An open mindset and willingness to participate in interactive exercises will enhance the learning experience.

Target audience

Professionals who already understand the basics of influence and want to strengthen their ability to engage others, adapt in highstakes conversations, and drive alignment across teams and projects.

Objectives

By the end of this course, learners will be able to:

• Recognise what effective influence looks like in today’s workplace.
• Use storytelling to make messages more engaging and memorable.
• Apply negotiation tactics to shift resistance and build agreement.
• Integrate influence tools and traits to communicate confidently in realistic scenarios.

Outline

• Influencing in Today’s World: Explore where influence efforts stall and apply practical frameworks to real examples.
• Storytelling to Engage: Practise using narrative structures and metaphors to make influence memorable.
• Negotiation Basics: Apply interestbased negotiation, tactical empathy, and influence language in real scenarios.
• Toolkit & Simulation Lab: Bring tools and traits together in immersive simulations and build a practical influence toolkit.

Exams and assessments

There are no formal exams or graded assessments in this course. Learners will participate in practical exercises and reflection tasks to consolidate their understanding.

Hands-on learning

This session includes:

• Interactive discussions to reflect on influence habits and tactics.
• Storybuilding and negotiation activities to test approaches in real scenarios.
• Simulation labs to practise influence using practical frameworks and core traits.
• Peer feedback and guided toolkit development to embed strategies for workplace impact.