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Draft, analyze, and present with Microsoft 365 Copilot

Access expert-led QA training live online, wherever you learn best.

Ajankohta

21.8.2026

online

QA On-Line Virtual Centre

Ajankohta

21.8.2026

online

QA On-Line Virtual Centre

Overview

This course is designed to equip professionals with the skills to effectively utilise Microsoft 365 Copilot across a range of Microsoft applications, including Word, Excel, PowerPoint, Outlook, Teams, and Copilot Chat. Participants will learn to craft effective prompts, enhance productivity, and integrate AI-driven insights into their daily workflows. With a focus on practical usage, the course supports participants in building confidence using AI to draft, analyse, and present content more efficiently.

Note: This course is for the Micorosoft 365 Copilot version.

Prerequisites

Participants should have:

  • Basic functional experience with Microsoft 365 services such as Word, Excel, PowerPoint, Outlook, and Teams

Target audience

This course is intended for:

  • Business users seeking to enhance productivity through AI tools
  • Functional consultants integrating AI into business processes
  • Technology managers supporting digital transformation
  • Solution architects designing AI-enhanced business solutions
  • Administrators managing Microsoft 365 environments

Objectives

By the end of this course, learners will be able to:

  • Understand the core functionalities and ethical considerations of Microsoft 365 Copilot
  • Craft effective prompts to leverage Copilot across Microsoft 365 applications
  • Use Copilot to create, edit, and enhance documents and presentations
  • Apply Copilot in Teams and Outlook to support meeting efficiency and communication
  • Leverage Copilot in Excel to uncover data-driven insights
  • Integrate Copilot Chat into everyday workflows for AI-supported decision making

Outline

Introduction to Microsoft 365 Copilot

  • Overview of Copilot’s role and purpose
  • How Copilot works and the core services it relies on
  • Microsoft's approach to responsible AI
  • Real-world examples of business impact

Build effective presentations with AI

  • Enhancing productivity using Copilot in PowerPoint
  • Prompting Copilot to create clear, engaging slides
  • Editing and improving presentations using AI features

Draft impactful documents using AI

  • Creating first drafts using Copilot in Word
  • Improving content with AI-supported edits and suggestions
  • Collaborating with others on document refinement

Make your meetings more productive with AI

  • Using Copilot in Teams to streamline communication
  • Summarising chat threads and meetings
  • Enhancing collaboration across departments

Uncover new data insights with AI

  • Using Copilot in Excel for efficient data analysis
  • Creating charts, tables, and summaries from raw data
  • Drawing insights and automating repetitive analysis

From inbox to impact: improve your email workflows with AI

  • Prompting Copilot in Outlook to generate email drafts
  • Streamlining calendar scheduling and meeting follow-ups
  • Applying best practices for AI-supported communication

Unlock productivity and unleash creativity with AI-powered chat

  • Using Copilot Chat across Microsoft 365 and web content
  • Drafting, summarising, and reviewing content using chat
  • Integrating Copilot Chat into workflows to reduce context switching

Exams and assessments

There are no formal exams included in this course. Participants will complete module-based assessments and hands-on tasks designed to reinforce learning outcomes.

Hands-on learning

This course includes:

  • Interactive exercises using Copilot within Microsoft 365 applications
  • Practical tasks simulating real-world workflows
  • Guided demonstrations and application of AI prompts

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Accreditation and trademark notice

ITIL® and PRINCE2® courses are provided by QA Ltd, an ATO of People Cert.

ITIL®, PRINCE2® are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

TOGAF® is a registered trademark of The Open Group.