Essentials for PMO Administrators

Overview

The number of organisations that are using and seeing the benefits of a PMO has grown dramatically in the last decade. Currently over 95% of organisations with a revenue > £700M have an established PMO*.

The House of PMO is a professional body for people working in a PMO that allows them to develop their skills and their PMO community.

This “Essentials for PMO Administrators” course is an entry-level introduction to the role of a delivery member of the PMO, defined as an Administrator. The course will cover the key aspects of working in a PMO, including an overview of project and programme management.

The course includes:

• Project and programme principles and terminology
• The key roles in a PMO
• The skills, knowledge and behaviour necessary to be a PMO administrator

*House of PMO, 2017.

Prerequisites

This course Essentials is suitable for complete beginners and those currently in support roles within a PMO (for example Project Administrators, Project Co-ordinator and Project Support Officers). Also suitable for aspiring Project Managers with minimal project management knowledge.

No pre-course reading is required for this course.

Objectives

A candidate will understand the role of the PMO Administrator and the context within which the PMO Administrator works. Specifically:

• P3M and PMO in context
• The four key roles within a PMO
• The competences required to successfully undertake the role of a PMO Administrator

Outline

This is a three day course, including the exam, which includes:

The PMO in Context, including:

• Characteristics of projects (Waterfall and Agile)
• Project and programme lifecycle phases
• Key documentation
• Services of a PMO

PMO Roles

• The four key roles in a PMO
• The key skills, knowledge and behaviours of a PMO administrator

P3M Administration

• Details of the key skills of a PMO administrator

P3M Delivery Support skills

• Delivering the PMO as a service

P3M Delivery Support – Specialist skills

• Risk management
• Issue management
• Information management
• Change control
• Financial management
• Reporting, insights and analysis

Exam format

The exam is taken on the afternoon of the last day of the course. Some details about the examination:

• 60 multiple choice questions
• 45 minute duration
• Closed-book
• 50% pass mark (30 marks out of 60)

Photographic identification is required to sit your exam. Examples include:

• Driving licence
• Passport
• Work Badge

You are required to show the invigilator your photographic identification – failure to do so will mean you will not be allowed to sit your exam.