M365 Digital Productivity: Generating Ideas in a Virtual World

Overview

This course is suitable for any user who is struggling to facilitate creative ideas sessions in a virtual environment.

Prerequisites

• It is assumed that attendees on this course have some knowledge of Microsoft Office and Outlook 2007-2019 / 365 and are business tools users

• In-depth exposure to any of the Office products is not required

Objectives

• The key stages of the creative problem-solving process
• How to facilitate this process with your team and stakeholders
• Tips and tricks on facilitating engaging virtual creative sessions
• Utilising the M365 toolset to help you facilitate a session

Outline

• Benefits and challenges of generating ideas in a face-to-face (F2F) situation
• Benefits and challenges of generating ideas in a virtual environment
• The creative problem-solving process (framework)
  • Frame
  • Diverge
  • Converge
  • Select
  • Review
• Communicating and collaborating on ideas
• Guidelines for contributors
• Setting a creative environment
• Using a digital solution such as Microsoft Whiteboard – Tips
• Facilitation benefits and challenges
  • FTF v Virtual v Hybrid
• Useful resources for creative problem solving