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Office 365 – Connecting with People: Outlook Online, Yammer, Groups and Teams

Access expert-led QA training live online, wherever you learn best.

Overview

Workplace challenge: Work in separate areas, both geographically and structurally and need to create content and thrive together as a team?

Office 365 solution: Use Outlook Online, Groups, Skype and Teams to connect with people more effectively.

This course is part of a series focussing on using Office 365 apps in the working environment. With connecting to content and colleagues as its main theme, this course introduces Outlook Online, Groups, Skype for Business and Teams to show how they can be used to create content and communicate with colleagues.

Target Audience

An Office 365 user who needs to explore the online apps available in Office 365 to learn how they can be used to connect with people.

Prerequisites

Familiarity with Microsoft Office including Outlook is required.

Dual monitor setup is required for when attending this course via the QA Attend from Anywhere delivery method.

Objectives

  • Work with Outlook Online email, calendars, people and tasks
  • Create Groups and use them to communicate with colleagues
  • Use Skype for Business to connect with colleagues using chat and meetings
  • Create Teams and Channels
  • Connect to colleagues using Teams

Outline

Module 1: Outlook Online

  • Topic A – Overview of Outlook Online
  • Topic B – Working with Email
  • Topic C – Using the Calendar
  • Topic D – Shared Calendars
  • Topic E – People
  • Topic F – Setting Outlook Options – Signature, Rules, Automatic replies

Module 2: Office 365 Groups

  • Topic A – Introduction to Groups
  • Topic B – Creating Groups and Setting Options
  • Topic C – Communicating using Groups
  • Topic D – Managing Groups as an Owner

Module 3: Skype For Business

  • Topic A – Skype for Business Overview
  • Topic B – Viewing and Setting Presence Information
  • Topic C – Working with Contacts
  • Topic D – Instant Messages with Skype for Business
  • Topic E – Meetings, Presentations and Sharing

Module 4: Microsoft Teams

  • Topic A – Teams Introduced and Described
  • Topic B – Creating and Joining Teams
  • Topic C – People and Channels
  • Topic D – Chat
  • Topic E – Meetings

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Accreditation and trademark notice

ITIL® and PRINCE2® courses are provided by QA Ltd, an ATO of People Cert.

ITIL®, PRINCE2® are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

TOGAF® is a registered trademark of The Open Group.