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Operationalize machine learning and generative AI solutions

Access expert-led QA training live online, wherever you learn best.

Ajankohta

15.–18.9.2026

online

QA On-Line Virtual Centre

Ajankohta

15.–18.9.2026

online

QA On-Line Virtual Centre

Overview

This course prepares learners to operationalise machine learning and generative ai solutions using microsoft azure, aligned to the requirements of the ai-300 exam. It focuses on building robust, scalable, and secure ai systems in production environments, combining machine learning operations and generative ai operations into a unified aiops approach.

Learners will gain the practical skills needed to deploy, monitor, govern, and optimise both traditional machine learning models and generative ai applications. The course emphasises real-world operational workflows, enabling organisations to transition from experimentation to enterprise-scale ai delivery with confidence.

Prerequisites

Learners should have:

  • experience with python programming
  • working knowledge of azure machine learning
  • experience deploying and maintaining machine learning models
  • familiarity with generative ai development concepts and tools such as microsoft foundry
  • understanding of devops practices including source control and ci/cd
  • experience with tools such as github actions and command-line interfaces

Tareget audience

This course is designed for professionals responsible for deploying and managing ai systems in production environments, including:

  • ai engineers
  • machine learning engineers
  • data scientists with operational responsibilities
  • devops and platform engineers supporting ai workloads

Objectives

By the end of this course, learners will be able to:

  • design and implement mlops and genaiops workflows on azure
  • deploy and manage machine learning models in production environments
  • operationalise generative ai applications and agents
  • implement monitoring, observability, and governance for ai systems
  • optimise performance, cost, and reliability of ai solutions
  • apply security and compliance best practices across the ai lifecycle

Outline

Module 1: introduction to ai operations on azure

This module introduces the principles of aiops, combining mlops and genaiops into a unified operational framework.

  • understanding aiops concepts and lifecycle
  • differences between experimentation and production ai
  • overview of azure ai services and architecture
  • introduction to azure machine learning and microsoft foundry
  • defining operational requirements for ai solutions

Module 2: setting up infrastructure for ai workloads

This module focuses on preparing the infrastructure required to support scalable ai operations.

  • provisioning azure machine learning workspaces
  • configuring compute resources and environments
  • managing data storage and access
  • implementing identity and access management
  • setting up networking and security controls

Module 3: implementing mlops workflows

This module covers the deployment and lifecycle management of machine learning models.

  • versioning datasets, models, and code
  • building automated training pipelines
  • deploying models to endpoints
  • implementing ci/cd for machine learning
  • managing model lifecycle and updates

Module 4: operationalising generative ai solutions

This module focuses on deploying and managing generative ai applications and agents.

  • deploying generative ai models using microsoft foundry
  • building and managing ai agents
  • integrating generative ai into applications
  • managing prompts, embeddings, and vector stores
  • evaluating generative ai outputs and performance

Module 5: monitoring and observability

This module explores how to monitor ai systems in production to ensure reliability and performance.

  • implementing logging and telemetry
  • monitoring model performance and drift
  • tracking generative ai usage and outputs
  • setting up alerts and dashboards
  • troubleshooting production issues

Module 6: governance and responsible ai

This module focuses on governance frameworks and responsible ai practices.

  • implementing responsible ai principles
  • managing compliance and regulatory requirements
  • auditing ai systems and decision-making processes
  • managing data privacy and security
  • applying governance policies across ai workloads

Module 7: optimisation and scaling

This module teaches how to improve performance, cost-efficiency, and scalability of ai systems.

  • optimising model performance and latency
  • scaling infrastructure for high-demand workloads
  • cost management strategies for ai services
  • optimising generative ai usage and responses
  • implementing caching and efficiency techniques

Module 8: end-to-end ai solution lifecycle

This module consolidates learning by examining the full lifecycle of ai solutions in production.

  • designing end-to-end ai pipelines
  • integrating mlops and genaiops workflows
  • managing continuous improvement cycles
  • case study: productionising an ai solution on azure
  • preparing for the ai-300 exam

Exams and assessment.

This course aligns directly with the requirements of exam ai-300: operationalizing machine learning and generative ai solution but the exam is not included in the course.

Hands-on learning

This course includes:

  • Guided demonstrations of Azure AI services in action
  • Interactive exercises using Microsoft Learn modules
  • Practical examples of building simple AI applications and agents
  • Instructor-led walkthroughs to support real-world understanding

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Accreditation and trademark notice

ITIL® and PRINCE2® courses are provided by QA Ltd, an ATO of People Cert.

ITIL®, PRINCE2® are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

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