Koulutus
Overview
This course is designed to empower business users and IT professionals to create, manage, and utilize no-code AI agents within Microsoft 365 Copilot Chat and SharePoint. Participants will explore how these agents can automate tasks, provide real-time support, and enhance collaboration across organizational workflows. Through practical modules, learners will gain hands-on experience in building agents that streamline business processes without the need for coding expertise.
Note: This course is for both the Micorosoft Copilot Chat and 365 Copilot versions.
Prerequisites
Participants should have:
- Basic functional experience with Microsoft 365 services
- A proficient understanding of general IT practices
Target audience
This course is intended for:
- Administrators
- Business users
- Developers
- Students
Objectives
By the end of this course, learners will be able to:
- Understand the role and benefits of no-code AI agents in Microsoft 365
- Create and configure agents using Microsoft Copilot Chat and SharePoint
- Manage and test agents to ensure optimal performance
- Share and utilize agents to enhance collaboration within teams
- Apply IT governance controls to maintain compliance and security
Outline
Get started with agents
- Introduction to AI-powered assistants in SharePoint and Microsoft Copilot Chat
- Components and functionalities of no-code agents
- Identifying users who can create and use agents
- Benefits of implementing agents in business processes
- Enhancing collaboration through agent integration
- Understanding IT governance controls for agents
Build and manage an agent
- Tools and platforms for creating agents in SharePoint and Copilot Chat
- Step-by-step guide to building agents without coding
- Crafting effective instructions and starter prompts
- Testing and editing agents for optimal functionality
- Managing agent lifecycle and updates
Share and use agents
- Methods for sharing agents with other users
- Integrating agents into Microsoft Teams for broader accessibility
- Selecting and interacting with agents in SharePoint and Copilot Chat
- Managing chat history and agent interactions
Exams and assessments
This course includes module-based assessments and practical exercises to reinforce learning outcomes. Participants can validate their skills through the Microsoft Applied Skills credential: Transform your everyday business processes with agents.
Hands-on learning
This course offers:
- Interactive exercises within Microsoft 365 Copilot Chat and SharePoint environments
- Practical tasks simulating real-world scenarios
- Guided demonstrations of agent creation and management
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Accreditation and trademark notice
ITIL® and PRINCE2® courses are provided by QA Ltd, an ATO of People Cert.
ITIL®, PRINCE2® are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
TOGAF® is a registered trademark of The Open Group.