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Writing Effective User Stories and Story Mapping

Access expert-led QA training live online, wherever you learn best.

Ajankohta

30.6.2026

online

QA On-Line Virtual Centre

Ajankohta

30.6.2026

online

QA On-Line Virtual Centre

Overview

This one-day course is designed to teach participants how to effectively write user stories and utilise story mapping techniques, primarily within Agile frameworks.

The course includes practical exercises, discussions, and guidance on using innovative approaches to enhance the creation and decomposition of user stories.

Target audience

  • Individuals working in or around an Agile environment.

  • No prior knowledge is required as this is a foundation-level course.

Prerequisites

There are no prerequisites for this particular course, however an understanding of the topic would be beneficial.

Objectives

In this course, you’ll learn how to:

  • Develop the ability to craft user stories using innovative approaches beyond the conventional formats.
  • Enhance critical thinking skills for identifying and applying strategies to deconstruct complex user stories.
  • Master the SPIDR (Spike, Paths, Interfaces, Data, and Rules) method for breaking down complex user stories.
  • Understand the story mapping process and its significance in product development.

Outline

During this one-day introduction course, you will cover the following topics:

Writing effective User Stories

  • Define what a User Story is
  • The 3 C’s
  • User Story formats
  • Writing effective acceptance criteria
  • The INVEST model
  • Story splitting using SPIDR

Story mapping

  • What is Story Mapping?
  • Why Story Mapping?
  • Frame the idea
  • User Types
  • Activities
  • The detail
  • Head South
  • Head North

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Accreditation and trademark notice

ITIL® and PRINCE2® courses are provided by QA Ltd, an ATO of People Cert.

ITIL®, PRINCE2® are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

TOGAF® is a registered trademark of The Open Group.