EtusivuHae koulutuksiaAdvanced Certified ScrumMaster (A-CSM)

Advanced Certified ScrumMaster (A-CSM)

Agile professionals have long waited for the next step, one that would build on the skills learned during the Certified ScrumMaster certification. Since working as ScrumMaster you likely have realized that there is more to it than what was covered in Certified ScrumMaster (CSM) class. This Advanced Certified ScrumMaster (A-CSM) training explores agile facilitation & coaching skills and how you as ScrumMaster use these to enhance performance and satisfaction in teams. Successful completion of this course grants you skills for these and Advanced Certified ScrumMaster certification.



2 päivää

1550 €


Target Group

Scrum Masters, agile coaches, team leaders, team coaches, team leads, technical managers, technical leads Note: to attend the training you need to have at least one year of work experience as a Scrum Master.

Goals of advanced level scrum master training

This advanced-level, very hands-on and fast-paced course is designed to develop your ScrumMaster skills from good to great, to go beyond the basics of the ScrumMaster by providing you skills to:

  • Facilitate better dialogue between the Product Owner, Scrum Team members, customers, stakeholders, and executives
  • Respond confidently when encountering resistance to change, lack of engagement, low motivation, and unavailability of key people
  • Increase engagement to encourage greater accountability, commitment, and buy-in
  • Serve better Product Owners to deliver value to customers and users
  • Scale Scrum and Agile beyond a single team


To take this training you need to have a current Certified ScrumMaster Certification (CSM) and have at least one year of work experience as a scrum master.

Advanced Certified ScrumMaster (A-CSM) course content

1. Towards Mastery

• ShuHaRi

2. Lean, Agile, & Scrum

Agile and Lean Values, Principles, and Worldview

  • Agile Manifesto and Scrum
  • Historical outline of Scrum and Agile
  • Other Lean/Agile development frameworks
  • ScrumMaster rectifying violation of Agile principles
  • Personality traits of an excellent ScrumMaster

Empirical Process Control

  • Inspect-and-adapt process in Scrum events
  • When does transparency, inspection, and adaption not work effectively?

3. Scrum Master Core Competencies


  • Facilitative listening techniques
  • Multiple frames of reference
  • Divergent thinking and convergent thinking
  • Contents and agenda
  • Recused Scrum Master
  • Obstacles to clear communication
  • Working agreement


  • Coaching Stance
  • Coaching Techniques
  • Coaching Let’s do it


  • Explain Scrum to a Business Stakeholder

4. Service to the Development Team

Definition of Done

  • Definition of Done for a non-software product
  • Improving “Done.”
  • Creating Definition of Done


  • Coaching to foster greater self-organization
  • Self-organizing team and challenges during a retrospective
  • Countermeasures to challenges

Team Dynamics

  • A working group vs. a team
  • Team formation and development
  • Attributes of effective teams
  • Improving team performance

Value of Development Practices

5. Services to the Product Owner

Coaching the Product Owner

  • From Product Vision to Product Backlog
  • Facilitating the creation of the Product Vision
  • Creating Product Backlog items
  • Facilitating a Product Backlog refinement session
  • Product Owner in the retrospective

6. Service to the Organization

Resolving Impediments

  • Addressing typical impediments for a Scrum Team
  • Impediment evaluation in depth
  • Identify a root cause(s) of an impediment

Scaling Scrum

  • Why scaling might not be such a great idea
  • Techniques for handling dependencies
  • Scaling frameworks

Organizational Change

  • Change in an organization

7. Scrum Mastery

Personal Development

  • Personal fulfillment of the five Scrum Values
  • Your driving factors
  • Destructive conflict
  • Responding to a conflict

Servant Leadership

  • Goals and attributes of a servant leader
  • Resolving an organizational impediment


After successful completion of the course you are listed as Advanced Certified Scrum Master in Scrum Alliance’s register. Note that two days full time active participation is needed to pass the class.

Training material

The training material is in English. The training is run using material officially approved by Scrum Alliance.

Scrum master training package

If you are an experienced Scrum Master without a certification, you can simultaneously buy both Certified ScrumMaster and Advanced Certified ScrumMaster training courses at a reduced price of 2635 eur + vat (normally 3100 eur + vat). To claim the benefit, mention "ScrumMaster combined" in the additional information field of the enrollment form. 


Training course consists of four half day sessions.
Course days begin at 9:00, breakfast available from 8:15 onwards.


Those who pay with Tieturi's training card will be charged 90 € + vat. for the Scrum Alliance's certification fee.

Saattaisit olla kiinnostunut myös näistä koulutuksista:

Aiheeseen liittyvät blogit: