ITIL®, IT service management

The most popular service management framework in the world

ITIL® 4 Foundation

ITIL® 4 Foundation valmentaa ITILin uusimpaan versioon. Koulutuksessa käyt läpi koko ITIL sisällön kansainvälisten sertifiointivaatimusten mukaisesti. ITIL-kurssin jälkeen sinulla on ymmärrys keskeisistä ITIL-käsitteistä. Koulutus valmistaa ...
Helsinki Classroom
Remote
2 päivää 18.-19.12.
15.-16.1.
12.-13.2.
12.-13.3.
8.-9.4.
25.-26.4.
14.-15.5.
3.-4.6.
27.-28.6.
Näytä kaikki
2190 €TAI
3 koulutus-
korttipäivää
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Arvovirrat ja pullonkaulojen optimointi automaatiolla (RPA)

Arvovirta (Value Stream) on yksi Lean-filosofian tärkeimmistä aiheista ja yksi maailman tehokkaimmista prosessien optimoinnin työvälineistä. Arvovirtojen avulla tunnistetaan ja optimoidaan toiminnallisten prosessien pullonkaulat tiedolla johtaen. ...
Helsinki Classroom
Remote
1 day 21.3.
890 €OR
1 training card day

Kanban käytännössä

Koulutuksessa käydään läpi käytännönläheisesti Kanbanin käyttö päivittäisessä tiimityössä. Kanban käytännössä -kurssiin osallistuneet osaavat luoda ja käyttää työhönsä sopivia Kanban-tauluja. Kanban on leanin mukainen työväline, jolla visualisoidaan ...
Helsinki Classroom
Remote
1 day 24.4.
890 €OR
1 training card day

Käyttövaltuuksien hallinta (IdM) organisaatiossa

Saat perustiedot käyttövaltuushallinnan (KVH) prosessien kehittämiselle ja hallinnoimiselle osana organisaation tietoturvallista toimintaa. Käyttövaltuuksien hallinnan koulutuksessa perehdyt keskeisimpiin lakien ja asetusten asettamiin vaatimuksiin koskien käyttöoikeuksien (IdM, ...
Helsinki Classroom
Remote
1 day 24.4.
890 €OR
1 training card day

FitSM® Foundation

This FitSM Foundation training course gives you insight into the basic IT service management concepts and terms, the purpose and structure of FitSM standards and ...
Helsinki Classroom
Remote
1 day 27.5.
890 €OR
1 training card day

SRE Foundation (SREF) eLearning

Learn to fully optimize your IT culture with this SRE Foundation (SREF) course from Good e-Learning! Site Reliability Engineers fulfill many of the roles associated with ...
  Online
16 hours
629 €OR
1 training card day

ITIL® 4: Managing Professional (MP) Transition eLearning

Make the move from ITIL V3 to ITIL 4 with the award-winning online training team at Good e-Learning! The arrival of ITIL 4 led many ITIL ...
  Online
30 hours
919 €

ITIL® 4 Strategic Leader: Digital & IT Strategy (DITS) eLearning

Earn your certification in ITIL 4: Digital & IT Strategy (DITS) with the award-winning online training team at Good e-Learning! As crucial as IT is for ...
  Online
18 hours
869 €

ITIL® 4 Specialist: High Velocity IT (HVIT) eLearning

Earn your ITIL 4 HVIT certification with the award-winning online training team at Good e-Learning! The modern world of IT is more fast-paced than ever. Success ...
  Online
16 hours
719 €

ITIL® 4 Specialist: Drive Stakeholder Value (DSV) eLearning

Earn your ITIL 4 Specialist: Drive Stakeholder Value (DSV) certification with the award-winning team at Good e-Learning! As vital as IT is, it doesn’t exist in ...
  Online
16 hours
719 €

ITIL® 4 Specialist: Create, Deliver & Support (CDS) eLearning

Earn your ITIL 4 Specialist: Create, Deliver & Support (CDS) certification with the award-winning team at Good e-Learning! The key to successfully managing IT is to ...
  Online
14 hours
719 €

ITIL® 4 Strategist: Direct, Plan & Improve (DPI) eLearning

Earn your ITIL 4 Strategist: Direct, Plan & Improve (DPI) certification with the award-winning team at Good e-Learning! With IT being such an integral part of ...
  Online
16 hours
719 €

Tietotyön prosessien automatisointi

Tällä kurssilla ymmärrät, kuinka prosessiautomaatioon tulee lähteä ja kuinka sitä tulee johtaa, suunnitelmallisen ja todennettavissa olevan vaikuttavuuden saavuttamiseksi – jatkuvan kehittämisen mallilla. Prosessiautomaatio ja ohjelmistorobotiikka ...
  Classroom
Remote
2 days
1590 €OR
2 training card days

ITIL® 4 Specialist: Create, Deliver and Support (CDS)

ITIL® 4 Create, Deliver and Support module covers the 'core' service management activities and expands the current scope of ITIL to cover the 'creation' ...
  Classroom
Remote
3 days
2475 €OR
3.5 training card days

ITIL® 4 Foundation eLearning

Opiskele itsenäisesti ITIL® 4 Foundation -tason sertifiointia varten tällä akkreditoidulla Good e-Learning-onlinekurssilla! This accredited ITIL® 4 Foundation course offers an excellent introduction to the new framework ...
  Online
14 hours
649 €

ITIL® 4 Foundation in English

ITIL® is the most widely accepted approach to IT service management in the world. ITIL helps individuals and organizations use IT to realize business change, ...
 
2 days
2190 €OR
3 training card days

ITIL 4 Leader: Digital and IT Strategy

Module 1: Course Intro Module 2: What is Digital and IT Strategy Module 3: What is the Vision? Module 4: Strategic analysis and assessment Module 5: Strategic planning and ...
  Remote
3 days 30.11.
8.2.
29.2.
27.3.
15.-17.4.
23.5.
17.-19.6.
25.7.
Show all
2782 €

ITIL (R) 4 Specialist: Drive Stakeholder Value

This certificated course consists of the following areas of learning. Module – ITIL Foundation review 1 – Brief review of core ITIL 4 principles and concepts ...
  Remote
3 days 6.-8.12.
19.-21.12.
10.-12.1.
15.-19.2.
15.-19.3.
15.-17.4.
20.-22.5.
8.-10.7.
12.-14.8.
Show all
2679 €

ITIL (R) 4 Strategist: Direct, Plan and Improve

This course is designed to provide the candidate with the practical skills necessary to create a ‘learning and improving’ IT organisation, with a strong and ...
  Remote
3 days 11.-13.12.
2.-4.1.
26.-28.2.
7.-11.3.
26.-28.3.
1.-3.5.
17.-19.6.
22.-24.7.
19.-21.8.
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2651 €

Certified Agile Service Manager

LEARNER MATERIALS Sixteen (16) hours of instructor-led training and exercise facilitation The Agile Service Management Guide (pre-class resource) Learner Manual (excellent post-class reference) Participation in unique hands-on exercises ...
  Remote
2 days 14.-15.12.
12.-13.2.
3.-4.4.
13.-14.6.
27.-28.8.
Show all
1642 €

ITIL®, IT service management

ITIL® is a collection of the best IT service management and production practices that support organizations in adapting to changes. It is no wonder that it is so popular throughout the world, and it is also successfully applied to many IT organizations in Finland.

The most recent version of ITIL, ITIL 4, was published in early 2019. It provides a practical and flexible platform for companies to travel along towards the new, digital world by bringing people, digitalization and physical resources together.

ITIL 4 focuses more on the world of technology and operations with Agile, DevOps and the digital transformation than its predecessor. The new version is based on cooperation, transparency, automation and comprehensive work. The core elements present in the previous versions, which make ITIL so valuable, are naturally still there.

Learn more about ITIL

Tieturi is an Accredited Training Organization (ATO), ACCREDITED BY PEOPLECERT ON BEHALF OF AXELOS. 

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.