Assert Yourself and Build Confidence

Assert Yourself and Build Confidence is a two-day immersive workshop that empowers participants to communicate with clarity and authenticity in both personal and professional contexts. Through reflective exercises, practical techniques, and real-world scenarios, learners will explore how to maintain composure, speak up with assurance, and manage difficult interactions. The course concludes with the creation of a personalised 12-week confidence accelerator plan, designed to foster lasting behavioural change and support continuous growth.

By the end of this course, learners will be able to:

• Describe the principles of confidence and assertiveness and their impact
• Develop a framework for sustaining assertive behaviours
• Reframe cognitive barriers to build a confident mindset
• Apply assertive rights to communicate clearly and respectfully
• Practise setting boundaries to protect time and energy
• Demonstrate assertiveness techniques in practical scenarios
• Regulate emotions to stay composed and assertive
• Address criticism and resistance with confidence and professionalism
• Create a plan to sustain and grow assertive behaviours

There are no formal prerequisites for this course. However, participants are encouraged to complete a psychometric tool—such as Core Strengths: Results through Relationships—or bring insights from previous personal development assessments to tailor their learning journey.

Target audience

This course is designed for:

• Professionals who find it challenging to express their needs or enforce boundaries
• Individuals aiming to build confidence and communicate more assertively
• Anyone seeking to maintain balanced, respectful interactions across diverse scenarios

Day 1: Foundations of assertiveness

Defining confidence and assertiveness

Understand how confidence and assertiveness differ and how each contributes to effective communication and personal impact.

Mapping your journey

Design a personalised framework for developing assertive behaviours, rooted in individual strengths, values, and life goals.

Overcoming barriers to assertiveness

Identify and challenge cognitive distortions such as perfectionism, guilt, and fear of conflict. Build empowering mental models to support assertiveness.

Assertive rights and rules of engagement

Learn core assertive rights and practise respectful communication strategies using proven frameworks.

Setting boundaries

Develop techniques for maintaining boundaries that support emotional well-being, clarity of role, and time management.

Day 2: Applying assertiveness in real life

Assertiveness in action

Engage in facilitated role-plays and scenario-based practice to apply assertive techniques in realistic situations. Receive feedback from peers and the facilitator.

Staying grounded under pressure

Recognise personal emotional triggers and use emotional regulation strategies to stay grounded in high-stakes or conflict-driven interactions.

Handling criticism and pushback

Explore practical methods for navigating criticism and resistance. Techniques include the broken record, fogging, and active listening under pressure.

Designing your confidence accelerator

Consolidate your learning into a practical 12-week confidence action plan, with milestones, reflection checkpoints, and accountability strategies.

Hands-on learning

This course includes:

• A practical assertiveness toolkit that learners build and take away
• Role-play exercises focusing on setting boundaries and managing conflict
• Reflective exercises that support self-awareness and confidence development
• A personalised 12-week confidence accelerator plan for ongoing growth

Exams and assessments

There are no formal exams for this course. Learners will complete:

• Scenario-based exercises to apply techniques in realistic settings
• Knowledge checks and reflective prompts to reinforce key principles
• Peer feedback activities to enhance self-awareness and communication style