Citrix Virtual Apps and Desktops Advanced Administration (2402 LTSR)

This five-day, instructor-led course is designed for experienced IT professionals. It focuses on advanced administration of Citrix Virtual Apps and Desktops (2402 LTSR), including techniques for scalability, redundancy, security, and troubleshooting. Participants will explore advanced topics like app layering, Workspace Environment Management (WEM), and multi-location environments. The course includes hands-on labs to reinforce learning and skills application.

By the end of this course, participants will be able to:

• Implement advanced administration concepts including troubleshooting, backups, disaster recovery, scalability, and redundancy.

• Configure security settings, including multi-site management using zones.

• Create, administer, and manage Citrix App Layering components.

• Integrate Citrix App Layering with Citrix Virtual Apps and Desktops.

• Deploy and manage Workspace Environment Management to enhance user experience and system performance.

• Migrate an on-premises Workspace Environment Management deployment to the cloud-based service.

• Strong foundational knowledge of Windows Server and Desktop operating systems

• Familiarity with Active Directory, Policies, Profiles, Networking, and Hypervisors

Module 1: Introduction to advanced configuration, redundancy, and scalability

• Redundancy and scalability with Citrix Virtual Apps and Desktops

• StoreFront and NetScaler Gateway configuration

• Site infrastructure redundancy

• Managing Virtual Delivery Agent (VDA) machines

Module 2: Managing multi-location environments

• Multi-zone management and VDA registration

• Zone preference and gateway routing

• StoreFront resource aggregation

Module 3: Backups and disaster recovery

• Implementing backup strategies

• Disaster recovery planning and execution

Module 4: Advanced authentication methods

• Multi-factor authentication: RADIUS and OTP

• Smart Card Authentication

• Federated authentication setups

Module 5: App and data security

• Introduction to application security

• Methods to prevent jailbreak attacks and mitigate impact

Module 6: Securing Virtual Delivery Agents (VDAs)

• Implementing TLS encryption for VDA communication

• Using Microsoft Group Policy and Citrix Policies for enhanced security

• Best practices for image management

Module 7: Introduction to troubleshooting

• Troubleshooting methodologies

• Resource tools and utilities

• Introduction to PowerShell for Citrix administration

Module 8: Troubleshooting access issues

• Addressing StoreFront and NetScaler Gateway problems

• Resolving access and authentication challenges

• Troubleshooting application and desktop launch failures

Module 9: Troubleshooting delivery controller issues

• Validating FlexCast Management Architecture (FMA) services

Module 10: Troubleshooting VDA registration issues

• Resolving VDA registration problems

Module 11: Troubleshooting HDX connections

• Techniques to diagnose HDX connection issues

Module 12: Introduction to Citrix App Layering

• Overview of app layering and its architecture

Module 13-18: App layering implementation

• OS, platform, and app layer management

• Elastic and user layers

• Deploying and maintaining layered images

• Layer priority and updating strategies

Module 19-26: Workspace Environment Management (WEM)

• Introduction to WEM features, components, and deployments

• Installation and setup of on-premises and cloud WEM

• WEM system and log-on optimization techniques

• Security and lockdown features within WEM

• Monitoring, reporting, and troubleshooting WEM

• Upgrading and migrating WEM to the cloud-based service