TAP: Training Delivery Skills for New Trainers

Trainers are facing increasing pressure to demonstrate their value in today's demanding environment. This comprehensive five-day program will equip trainers with the knowledge and skills they need to deliver engaging, interactive, and effective training.

Course objective and assessment

The assessment is in two parts:

Part one: Participants will plan and deliver a training session that is evaluated against the TAP® Training delivery assessment guidelines.

Part two: After the course, participants will implement actions agreed with the trainer and have them signed off by their manager. This confirmation will be sent to QA.

QA will check the submission and once confirmed, we will release the TAP® Learning Digital Badge in recognition of successful course completion and application of new skills.

The course includes:

• Pre-course planning.
• Evening revision and preparation.
• Five sessions covering the TAP® training delivery methodology and its related criteria.
• Each participant will prepare and deliver a training session on a topic of their choice.
• Post-course development activities.

Assessment information

By the end of this course, participants will have learnt about:

• Factors affecting learning.
• Delivering of a participative learning experience.
• How to structure and prepare for a learning event.
• Questioning skills.
• How to establish and maintain confidence and credibility.
• Selecting and using learning methods and training aids.

This course is for trainers who are new to training or have been delivering training for under six months and wish to formalise their skills and knowledge with a recognised qualification. They do not need any previous qualifications in training. The course will help trainers who deliver virtually or face-to-face.

For face-to-face courses, we recommend that participants bring a laptop with them if they have one. If not, we can make alternative arrangements.

Session 1: Factors Affecting Learning

• How training differs from presenting
• Understanding and overcoming learners’ concerns
• Managing learning overload
• The Learning Cycle
• The AGES model
• Implications for how trainers deliver learning

Session 2: Training Delivery Style

• Deliver with credibility, confidence, and enthusiasm
• Create a positive learning climate
• Encouraging participation
• Give praise and recognition to learners for their efforts
• Use training aids effectively
• Coach learners when necessary

Session 3: Training Session Structure

• Get a session off to a good start
• Be clear about outcomes
• Set a route map for the session
• Identify learners’ prior experience
• Build clear and well-structured content
• Deliver content efficiently and interactively
• Reinforce and consolidate key learning points
• Review learners’ progress
• Adapt your approach if necessary
• Review and conclude a session

Session 4 Learning Objectives and Assessments

• Write a clear and concise learning objective which includes the three essential elements
• Ensure that the three elements support each other
• Assess whether learners have achieved the learning objective

Session 5: Questioning Techniques

• Encourage learner participation
• Use questions to help learners generate their own insights and to take responsibility for their learning
• Handle learners’ questions effectively